Frequently Asked Questions

Do you provide a free trial?

We don't offer free trials unfortunately. It only costs $20 to add 2 accounts and test all major functionality. If you are unhappy with our service you can cancel your subscription at any time.

Do you support MT5 accounts?

Currently, our system works with hedging MT5 accounts that can open multiple trades on the same pair. If they are netting accounts, grouped into 1 position, it does not work.

How do I cancel my subscription?

To cancel your subscription, go to billing, click manage on your active hosting package and click 'Cancel'. You can continue to use the...

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How do I disable email alerts?

You can disable email alerts on Social Trader Tools by navigating the menu to 'Configurator' and then 'Email Alerts' or by just visiting this link.

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How do I get setup?

To get started on Social Trader Tools you need to first sign up, select an account hosting package (depending on the amount of accounts...

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What are the risk types I can choose?

Risk Multiplier by Balance

This form of Risk parameter is controlled by your Balance (funds on account not committed to open trades). If the master account has £10,000 balance and the copier has £1,000 (i.e. 1/10th the funds of the master...

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